GoDaddy offers installation of optional Windows components on dedicated servers
[Editted]
Just got a call from GoDaddy support. It went like this.
GoDaddy Rep (Patrick): "The files you need are in c:\i386"
*Me uninstalling/reinstalling and it working*
Me: "Damn it."
I previously did search GoDaddy FAQ for “Windows Optional Components”, “Optional Components”, “Windows Optional”, and nothing showed up, I figured the customer support rep I was speaking to was correct.
This was obviously a huge misunderstanding and a waste of everyone's time.
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Bob wouldn't be happy about this.
While installing an optional Windows component on a dedicated server at GoDaddy, I was prompted for some files that are located on the original installation CD.
Since I don't have the CD, I recalled that GoDaddy charges me a $20 fee every month for Windows Server 2003 Standard. I figured I'd just ask them for the files.
Turns out after calling up GoDaddy, their response was: "You have to buy Windows Server 2003 Standard and upload the files through FTP yourself."
Ummm... Why the $20 monthly charge if you won't even go through the trouble of copying the install CD to my dedicated server hard drive? 
Poor service. Either drop the charge, or copy the install CD to the hard drive.
GoDaddy, should you ever stumble across this blog, I've included instructions for your Advanced Hosting Team.
- Make a copy of the Windows Server 2003 Standard ISO that you used to install the original server
- Post an article in your FAQ on how to use daemon tools to mount an ISO
- Allow your customer server representatives to escalate an "optional windows component install" ticket with your Advanced Hosting Team. The AHT will copy the ISO file to the dedicated server's C: and the customer can mount the ISO and install the optional component.
Until you offer access to the Windows Server 2003 CD files, you should probably drop your $20 charge for the Operating System, cause that's crazy.
Disclosure: While I have access to MSDN Universal (for now), and could upload the files over FTP, this situation screws the little guy.