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GoDaddy upload / download limits and false advertising

I'll make this post as objective as I can, even though I'm angry with GoDaddy for misleading customers.  Maybe it will help other people to not suffer because of GoDaddy's false advertising practices.

 

GoDaddy limits each shared hosting account GLOBALLY to 250 KB upstream, no matter what the plan.  Which means if you have 100 people downloading from your shared-hosted account, they will each get 2.5 KB/s.

Of course, they wouldn't admit this to you up front. It took many days of testing and talking with their sub-par tech support to get the final answer.  "Yes, we cap your shared-hosting account to 250 KB / s."  Try it out for yourself from 2 download connections that are greater than 2 mbps. (244 KB /s)  2 comcast connections or high-speed AT&T connections will do just fine.

 

What this means as proof of misleading (false) advertising. 

What this means is:   250 KB /s * 60 seconds * 60 minutes * 24 hours * 30 days * (1 MB / 1024 KB) * (1 GB / 1024 MB ) =  617 GB transferred / month.

They advertise 2000 GB transferred / month on their "Premium" shared hosting plan. 

Even if you tried as HARD AS YOU CAN to saturate their 250 KB / s upstream from a shared hosting account - you'll never even hit 650 GB / month, much less 2000 GB / month.

False advertising?  BBB complaint? Class action lawsuit?  You decide for yourself.

 

What this means to the shared-hosting customer:  NEVER purchase a "Premium"  shared hosting plan with GoDaddy unless you're looking for the ease-of-use associated with a 200 GB storage limit on their "Premium" plan.  And even if you are looking for that ease-of-use, you'll get much better performance out of 2 "Deluxe" plans. Don't let them scam you - because they really are trying hard to.

 

Published Wednesday, December 05, 2007 2:09 AM by david
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